Personnel Management
Introduction to personnel management
Developing a personnel system
Hiring the right employees
Employee training and development
Building employee trust
Productivity improvement
Delegating work and responsibility
Setting up a pay system
Employee relations:
Importance of employee relations
Administrative personnel procedures
Effective supervisory practices
Positive discipline
Dealing with employee grievances
Communicating with your employees
Managing employee benefits
Developing a training program (checklist)
Using temporary help services
