General Management
How to perform a management audit:
Introduction to the management audit
Basic planning audit
Personnel audit
Production audit
Sales and marketing audit
Advertising and promotion audit
Bookkeeping and accounting audit
Financial planning and loan proposal audit
How to manage effectively
How to develop a strategic plan
How to develop a profit plan
Planning and goal setting
Productivity management
Retail merchandise management:
Selection of merchandise
Tools for merchandise management
Implementing a merchandise improvement program
Retail pricing, sales and markdowns
Retail advertising and promotion
Purchasing in the manufacturing firm:
The function of purchasing
Determining purchasing needs
Selecting suppliers
Making the purchase
Preparing the purchase order
Receiving and inspection
Buying for retail stores
The equipment replacement decision
The lease or buy decision
Managing your inventory
Stock control (retail)
Risk management
Business survival tips
Fixing production mistakes
Taking advantage of your wholesalers services
Family-run business:
Managing a family business (checklist)
Understanding the family business
Balancing family and business goals
Problems in managing a family business
Choosing a successor in a family business
Family business assessment (checklist)
Family business strategic planning (checklist)
Crime prevention and security:
Preventing embezzlement
Preventing employee pilferage
Preventing burglary and robbery loss
Outwitting bad-check passers
Preventing retail theft
How to set up a quality control system